Employment Opportunities for Call Center Supervisors

Overview

This position is responsible for managing a successful and cohesive call center team of between 30 and 50 employees, balancing the achievement of highly productive and quality performance. Supervisors have 2 main responsibilities: Motivating and coaching the team and overseeing the success of the nightly sessions. Supervisors motivate the team while ensuring that all policies and procedures are followed.

Essential Duties & Responsibilities

MANAGEMENT, MOTIVATION & PRODUCTIVITY

CRITICAL THINNKING & COMMUNICATION

TROUBLESHOOTING & POLICY ENFORCEMENT

Qualification/Requirements:

Education/Training/Experience

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.